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Home Tutorials FAQ For PRO Contact My account
Privacy policy
Version 1.0 - Effective date: January 2018 - (Updated October 2019)

1. Collection of information

We collect information when you register on the anthracit.com platform, when you sign in to your account, when you use the available modules, and when you log out. The information collected includes your gender, your full name, your e-mail address.
During the use of the anthracit.com platform, the information collected is your address and phone number, and specific information about your accommodation.

2. Using information

Any information we collect from you may be used for: Customize your experience and meet your individual needs.
Improve customer service and your support needs.
Contact you by e-mail / SMS / notification if required.

3. Privacy

We are the only owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason without your consent.

4. Disclosure to third parties

We do not sell, trade, or transfer your information to third parties. This does not include trusted third parties who help us operate our services or conduct our business, as long as these parties agree to keep this information confidential.
We believe that it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, alleged fraud, situations involving potential threats to the physical security of any person, violations of our conditions of use, or when the law compels us to do so.
Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Information protection

We implement a variety of security measures to safeguard the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your offline information. Only employees who need to do specific work have access to personally identifiable information. The servers used to store personally identifiable information are kept in a secure environment.

6. Use of cookies

Our cookies improve access to our platform and identify regular visitors.

7. Unsubscribe

We use the e-mail address you provide to send us information and updates about our services, company news on an occasional basis, information on related products. If at any time you wish to unsubscribe and stop receiving emails, detailed unsubscribe instructions are included at the bottom of each email.

8. Your rights

In application of the RGPD (General Regulation on Data Protection).
On simple request by contacting us via this page:
https://www.anthracit.com/en/index.php?contact

You can ask us to rectify, delete, limit the processing of your data.
You can also oppose completely the processing of your data.
Assert your right of inspection and obtain the file relating to your data (ZIP).
Assert your right to be forgotten.
To withdraw your consent at any time.
To lodge a complaint with a supervisory authority.

9. Analysis and improvement of our products and services

Personal data processed:
We process the following data: user data, location, transactions.

Purpose:
This treatment is used for the purpose of analysis and statistical study of the use of the platform. to determine the tendencies of users to allow us to redirect if necessary our research and future developments.

Legal basis:
Processing is necessary for the legitimate interests we pursue to improve and optimize products and services. It is based on Article 6 (1) (f) of the RGPD.

10. Consent

By using our platform anthracit.com, you consent to our privacy policy.

11. Changes to this privacy policy

This Privacy Policy is effective as of the date indicated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will post any changes on the Website as soon as they come into effect.
By accessing the anthracit.com platform and / or using the service after making any such changes to this privacy policy, you agree to any changes. Please refer to this privacy policy regularly.

12. How to contact us

If you have any questions about this privacy policy, please contact us using the contact form at this address: https://www.anthracit.com/en/index.php?contact